Customer Experience Officer Needed At Washist

Washist provides an affordable and convenient service that alleviates the chore of laundry. Currently operating at Yaba in Lagos, we are recruiting for candidates to join our team and support our rapid growth.

Job Title: Customer Experience Officer

Location: Lagos

Job Descriptions 
You will report to the VP of Operations.
You will manage the day-to-day Pick up and Delivery of Customers Laundry

You must also have strong written and oral communication skills, a team first attitude and a desire to grow with the company.
You will manage the day-to-day stream of emails, phone calls, text messages, or anything that comes your way while troubleshooting and maintaining happiness across the board. We are looking someone who first and foremost love solving other people’s problems.
Job Responsibilities
Manage scheduling of pickup and drop-off of laundry
Work with team to improve product and customer experience
Be a passionate Washist representative
Respond to inbound calls, texts and emails from customers, vendors etc
Go above and beyond to ensure satisfaction and delight for customers
Bachelor’s degree – 1+ year(s) of related experience is a plus
Must posses a valid drivers licence
Must be able to drive a manual vehicle
Knowledge of the roads and areas on the Island
Compensation and Benefits
Compensation will be attractive salary and an invaluable experience at an exciting and innovative new company.

How to Apply
Interested and qualified candidates should send their CV’s and covering letter to: with the role as subject of the mail.

Application Deadline  27th July, 2015.
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