Why a Good Resume Is Important

People are finding out that they have more opportunities now. If you are one of those seeking to take advantage of this situation in order to find work, then it is important that you present yourself in the best way possible. Traditionally, one of the ways of creating a good impression is through a well-written resume. But there are some people who believe that the importance of a good resume is overestimated.

Jobs at Kloverharris Limited

  • Kloverharris Limited is a Human resource/IT Consulting company that provides high quality services to businesses across Africa. We pride ourselves in how well we assist organizations overcome challenges that bother on optimal performance by proffering a wide array of solutions through the use of deep IT expertise, industry- wide expertise and highly proficient tools.

    Restaurant Manager

     

    Reports To: Regional Restaurant Manager

    Job Purposes

    • We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.
    • Oversees customer satisfaction, maintaining standards and meeting or exceeding financial goals.
    • Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations

    Responsibilities

    • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
    • Provides services that are above and beyond for customer satisfaction and retention.
    • Respond to customer complaints, taking prompt and appropriate actions to resolve the problem and ensure customer satisfaction is maintained
    • Develops and implements a business plan for food and beverage.
    • Appraise staff performance and provide feedback to improve productivity
    • Estimate future needs of goods, kitchen utensils, and cleaning products
    • Ensure compliance with sanitation and safety regulations
    • Manage the restaurant’s good image and suggest ways to improve it
    • Create detailed reports on weekly, monthly and annual revenues and expenses
    • Promote the brand in the local community.
    • Maintaining the restaurant’s revenue, profitability and quality goals.
    • Ensuring efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
    • Coordinating daily restaurant management operations
    • Perform other duties as assigned by management Position

    Personal Specifications
    Academic Qualification:

    • B.Sc, BA, M.Sc,

    Experience:

    • 5 years

    Skills and Competencies:

    • Microsoft Office tools, Communication, and presentation skills, Customer Relationship Management Skills

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    Regional Restaurant Manager

     

    Reports to: Zonal Restaurant Manager

    Job Purpose

    • Responsible for overall operations of a group of restaurants in an assigned geographic region.

    Responsibilities

    • Keep track of monthly, quarterly and yearly goals
    • Work with management to assess and improve processes and policies
    • Monitor and report on revenue and cash flow
    • Uphold and enforce company policies
    • Work closely with regional managers to develop and implement business plan.
    • Address employee complaints or performance issues as needed
    • Check in with Outlet Managers regularly to determine satisfaction
    • Help management create the department’s budget
    • Schedule regular maintenance and cleaning of facilities
    • Meet regularly with upper management to stay informed on company issues
    • Oversee security of the facility

    Personal Specifications

    • Previous experience in the Fast Food industry preferred
    • Customer service experience
    • Knowledge of cash management and bookkeeping procedures
    • Team management skills
    • Strong organizational skills
    • Experience with facilities maintenance and/or security
    • Strong problem-solving skills
    • Availability to work in shifts including weekends
    • Microsoft Office Skills

    Academic Qualification

    • BS,BA,MSc.

    Experience:

    • 6-7years

    go to method of application »

    Zonal Restaurant Manager

     

    Reports To: Top Management

    Job Purpose

    • Responsible for overall operations of a group of restaurants in an assigned geographic region

    Responsibilities

    • Keep track of monthly, quarterly and yearly goals
    • Work with management to assess and improve processes and policies
    • Monitor and report on revenue and cash flow of the regional managers
    • Uphold and enforce company policies
    • Address employee complaints or performance issues as needed
    • Check in with Outlet Managers regularly to determine satisfaction
    • Help management create the department’s budget
    • Schedule regular maintenance and cleaning of facilities
    • Meet regularly with upper management to stay informed on company issues
    • Oversee security of the facility
    • Implement and instill in the team company policies, procedures, and ethics
    • Handle customer complaints and queries
    • Implement branded promotional campaigns from head office, including the handling of point-of-sale promotional materials, or devise your own promotional campaigns
    • Prepare reports and other performance analysis documentation
    • Report to, and attend regular meetings with area managers or head office representatives
    • Establish relationships with the local community and undertake activities that comply with the company’s corporate social responsibility programs.

    Requirements

    • Academic Qualification: B.Sc, B.a  M.Sc.
    • Experience: 6-10 years

    Personal Specifications:

    • Previous experience in the Fast Food industry preferred
    • Customer service experience
    • Knowledge of cash management and bookkeeping procedures
    • Team management skills
    • Strong organizational skills
    • Experience with facilities maintenance and/or security
    • Strong problem-solving skills
    • Availability to work in shifts including weekends
    • Microsoft Office Skills
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