Process and Training Development Specialist at a Technology-enabled Logistics Company – Human Capital Partners (HCP)

Human Capital Partners (HCP) – Our client is a technology-enabled logistics company that offers reliable and secure parcel shipping services within Nigeria. As part of on-going initiatives to strengthen its operations and enhance its capacity to achieve its goals, they seek to recruit a dynamic, exceptional and results-oriented professional to fill the position below:

Job Title: Process and Training Development Specialist

Location: Lagos

Responsibilities

  • Conduct training needs analysis to identify and drive suitable initiatives across the core business Key Performance Indicators (KPIs)
  • Design overall training and scalable development plan that addresses the need and expectations of the business
  • Analyze and review business processes and ensure updated training on every process change
  • Interphase with technology team and lead user experience test before deployment
  • Develop the Standard Operating Procedures (SOPs) in collaboration with the operations team
  • Develop different end to end training materials

Requirements

  • A first degree in any discipline from a reputable institution
  • Minimum of 4 years’ experience designing and executing training program
  • Excellent use of Microsoft Office applications
  • Excellent written and oral communication skills
  • Technology savvy, having ability to learn fast and comfortable with different technology platforms.
  • Creative, problem solving and interpersonal skills
  • Unconventional adaptable capacity development skills
  • A process-oriented, data driven and agile trainer who has a knack for getting things done
  • A change agent and influencer with strong research orientation.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

>