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Quick Service Restaurant Manager Job at Goldpeak International Limited

Goldpeak International Limited is a solely an independent and indigenous Nigerian Company established and managed by a group of highly qualified and experienced multi- disciplinary Nigerian professionals.

We are recruiting to fill the position below:

Job Title: Quick Service Restaurant Manager
Location:
Benin City, Edo

Job Description

In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent Customer Service. As a Manager, you will be responsible for maintaining quality, and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must. You will:

  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Promote our brand in the local community through word-of-mouth and restaurant events
  • Train new and current employees on proper customer service practices.
  • Manage the restaurant’s good image and suggest ways to improve it
  • Recommend ways to reach a broader audience (e.g. discounts, promos and social media ads)
  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Coordinate the delivery of superior quality of tasty meals and pastries to maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Regularly review product quality
  • Organize and supervise shifts

Qualifications

  • B.Sc/HND in any of the Social Sciences, Hospitality Management or Business Administration is preferred
  • Experience: Minimum 2 years as a Restaurant Manager.

Skills:

  • Strong leadership, motivational and people skills, Meeting and exceeding sales targets, Dependability, Reporting Skills, Dealing with Complexity, Deadline-Oriented, and Time Management.

Remuneration
Very attractive


How to Apply

Interested and qualified candidates should send their Applications and CV’s to: hr@goldpeakng.com

Application Deadline 10th November, 2018.

Note: Interested applicants must reside in Benin City,

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