Relationship Manager at a Technology-enabled Logistics Company – Human Capital Partners (HCP)

Human Capital Partners (HCP) – Our client is a technology-enabled logistics company that offers reliable and secure parcel shipping services within Nigeria. As part of on-going initiatives to strengthen its operations and enhance its capacity to achieve its goals, they seek to recruit a dynamic, exceptional and results-oriented professional to fill the position below:

Job Title: Relationship Manager

Location: Lagos

Responsibilities

  • Understand customers’ needs and develop plans to address them
  • Resolve customers’ complaints quickly and effectively
  • Identify key staff in client companies to cultivate profitable relationships
  • Forward upselling and cross-selling opportunities to the sales team
  • Promote high-quality sales, delivery, payment and customer service processes
  • Manage customer business communication and collaborate to ensure customer satisfaction
  • Handle and follow-up with customers’ invoice and payment
  • Handle daily, weekly and monthly reconciliation issues with customers

Requirements

  • A first degree in any discipline from a reputable institution
  • Minimum of 5 years Sales/ Marketing experience
  • Excellent use of Microsoft Office applications
  • Excellent written and oral communication skills
  • Strategic thinker with good analytical and problem solving and skills
  • High self-organisation and self-motivation
  • Process driven and goal oriented with ability to work under little or no supervision
  • A change agent and influencer with strong research orientation.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

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