Ado Ekiti, Ekiti State – The International Institute of Tropical Agriculture (IITA) is one of the world’s leading research partners in finding solutions for hunger, malnutrition, and poverty. Its award-winning research-for-de… Source linkContinue reading
Job title: Monitoring, Evaluation, Communication And Data Management Officer At The International Institute Of Tropical Agriculture (iita) Company: Job description: and consumer risks, and generate wealth from agriculture. IITA is a non-profit organization founded in 1967 in Nigeria and governed… Expected salary: Location: Ado Ekiti, Ekiti State Job date: Sun, 12 May 2019 04:49:58 GMT […]Continue reading
The International Institute of Tropical Agriculture (IITA) is a not-for-profit institution that generates agricultural innovations to meet Africa’s most pressing challenges of hunger, malnutrition, poverty, and natural resource degradation. Working with various partners across sub-Saharan Africa, we improve livelihoods, enhance food and nutrition security, increase employment, and preserve natural resource integrity. IITA is a member […]Continue reading
Kantar is one of the world’s leading data, insight and consultancy companies. Working together across the whole spectrum of research and consulting disciplines, its specialist brands, employing 30,000 people, provide inspirational insights and business strategies for clients in 100 countries. Kantar is part of WPP and its services are employed by over half of the […]Continue reading
Federal Medical Centre, Owerri is committed to being a versatile team spirited hospital system which sustains efficient, high quality, affordable, specialized services further enhanced through Research and Human Resource development.
Applications are invited for limited vacancies that exist in our Centre for provisional licensed:
1. House Officer
2. Intern Medical Lab Scientist
3. Intern Dental Technologists/ Therapist
4. Intern Pharmacist
5. Intern Radiographer
RequirementsCandidates should possess relevant qualification.Method of Application
Qualified and interested candidates should obtain their Application forms from the Office of the:
Head of Administrative Services,
Federal Medical Centre, Owerri,
Completed application forms with detailed curriculum vitae and photocopies of relevant certificates should be submitted to the same office above.
Note: Shortlisted candidates are expected to come for written and Oral Interviews on 10th & 11th of March, 2015 respectively, with original copies of their credentials.Continue reading
Interra Networks Ltd (Interra) – is a leading provider of Information & Communications Technology (ICT) solutions for the private and public sector. We develop, deploy and manage ICT products and services with a focus on the emerging markets of the world – from as simple as a website to as
complex as a secure IP-Voice Network, we can help turn your business needs into a working solution. We bring our years of experience to bear in developing innovative solutions and partnering with our clients to ensure they derive maximum value from their technology projects.
At Interra Networks our people are our greatest assets. We are growing and need people looking for a rewarding and challenging careers in various disciplines. If you have drive, intellect and a passion to exceed the norm, we want you!
Job Title: Call Centre Team Lead
Major Duties and ResponsibilitiesDirect supervision of all call centre staff Monitoring call centre representatives and identify high and low performers by tracking their calls, customer satisfaction levels and general performance at work Handling of first level escalation. Monitoring random calls to improve quality, minimize errors and track operative performance Reviewing the performance of staff, identifying training needs and planning training sessions Recording statistics, user rates and the performance levels of the centre and preparing reports Handling the most complex customer complaints or enquiries Organizing staffing, including shift patterns and the number of staff required to meet demand Forecasting and analyzing data against budget figures on a weekly and/or monthly basis; improving performance by raising efficiency and sourcing new equipment to enable this, e.g. new dialing products Manage team by walking around. Be visible to answer questions. Take calls that CCRs can’t handle and be available when an agent appears to need assistance. Monitor queue and track inbound calls. Keep CCRs aware of inbound calls, calls waiting, abandonment rate, etc. Motivate and encourage CCRs through positive communication and feedback Carry out any other duties as required Person Specification
Highly self-motivated High leadership and mentoring skills Strong Communication (written and verbal) skills. Excellent computer and typing skills Should possess the skill to work both in team and also perform independently. Persuasive and patient Analytical Disciplined
Qualification RequiredMinimum of Bachelors degree in any field 2-5 years experience in related field
Job Title: Quality Assurance Officer
Major Duties and Responsibilities:
Oversee all aspects of quality assurance including call monitoring, evaluation and calibration scoring Provide coaching, training and development to contact center agents Educate agents, supervisors and managers on Quality Assurance process Track and identify reoccurring problems and service opportunities Analyze quality and performance trends to provide recommendations for improvement Responsible for scheduling, facilitation and documentation of regular continuous improvement meetings Submit monthly reports, general information, and recommendations to the general manager Assist the general manager and executive management team in the formulation of policies and provide all facts needed for decision making Manage, organize, and update relevant data using database applications Communicate and provide accounts data as and when required Arrange and participate in meetings, conferences, and project team activities Perform any other duties when required Person Specification
Analytical Research Savvy Team Player Proactive Self-Starter Highly self-motivated Strong Communication (written and verbal) skills. Should possess the skill to work both in team and also perform independently. Persuasive, patient manner Coaching and leadership skills Disciplined Qualification Required
Minimum of Bachelors degree in related field 3-5 years experience in related field
Job Title: Call Centre Agent
Major Duties and Responsibilities
Support and provide superior service via phones, e-mails and faxes as a receiver and caller Use questioning and listening skills that support effective telephone communication. Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects. Understand the impact of attitude in handling calls professionally Effectively deal with job stress, angry callers, and upset customers Use the most appropriate way to communicate with different behavior types on the telephone. Apply the elements of building positive rapport with different types of customers over the phone. Apply the proper telephone etiquette to satisfy various customer situations. Apply appropriate actions to effectively control a telephone call. Meets commitments to customers Obtains client information by interviewing clients and verifying information. Updates job knowledge by studying new product descriptions and participating in educational opportunities. Answer inquiries by clarifying desired information; researching, locating, and providing information. Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfill requests by clarifying desired information; completing transactions; forwarding requests. Maintain CRM by entering information. Keep equipment operational by following established procedures; reporting malfunctions. Update job knowledge by participating in educational opportunities. Display Time flexibility towards shifts as per work floor requirements Other duties as assigned. Person Specification
Strong Verbal Communication skills Strong Customer service Phone Skills Listening Data Entry Skills People Skills Attention to Detail Professional Ability to multitask Qualification Required
Minimum of Bachelors degree in any field No experience required
Job Title: Technical Support Officer
Major Duties & Responsibility
Installation, integration, maintenance and management of networked systems for the transmission of data. Identify and resolve server hardware issues. Server support would be windows enterprise and other servers in the data centre. Carry out regular checks on the status of servers (software and hardware) Manage the data backup of servers Efficiently analyzing and correcting hard ware and network issues. Install new equipment and soft ware upgrades. Responsible for the overall soft ware needs of the company (network and computer applications) Start up all applications e.g.: Sugar, CRM, Sales force ETC. Install soft ware, tests systems, implement and maintain system integrity. Recommend and install fire walls and antivirus Software. Handle escalation support from support team as assigned by support chief. Person Specification
Must be able to work flexible hours on-site and remote. Ability to communicate with individuals at all levels in the Company and with various business contacts outside of the company in an articulate, professional manner Strong interpersonal skills Good analytical skills Excellent critical thinking and problem solving skills Ability to multitask Qualification Required
Minimum of Bachelors degree in related field 1-3 years experience in related field
Job Title: Office Manager
Major Duties and Responsibilities:
Maintain the condition of the office and arranging for necessary repairs; Provide document and telecommunication management. Write reports for senior management Deliver presentations about the work of the office to senior management Involvement in management discussions on the organization’s policies and strategic development Develop and implement new administrative systems Organize the office layout and maintain supplies of stationery and equipment; Continuously seek ways to improve service delivery by establishing processes for all administrative tasks Ensure that Interra Networks processes and procedures are best practice compliant Manage and maintain all equipment, facilities, assets and ensuring a safe and secure work environment Manage all supplier relationships by constantly updating procedures for improved and quality service delivery Submit information for budget preparation Ensure compliance with all regulatory authorities. Provide secretarial support to management team Person Specification
Creativity & Innovativeness Analytical Research Savvy Team Player Proactive Self-Starter Highly self-motivated Strong Communication (written and verbal) skills. Should possess the skill to work both in team and also perform independently. Persuasive, patient manner Coaching and leadership skills Disciplined Qualification Required
Minimum of Bachelors degree in Business Administration or related field 3-5 years experience in related field
How to Apply
Interested and suitably qualified candidates should click here to apply online.
The Operations Research and Impact Evaluation (ORIE) Project is an independent component of the six-year, DFID, UK-funded Working to Improve Nutrition in Northern Nigeria (WINNN) programme which seeks to improve the nutritional status of 6.2 million children under five years across the five northern Nigerian states of Kebbi, Katsina, Jigawa, Zamfara, and Yobe. The overall […]Continue reading
INTERNATIONAL INSTITUTE OF TROPICAL IITA is an international non-profit agricultural research for development (R4D) organization established in 1967, governed by a Board of Trustees, and a member of the CGIAR Consortium. Our R4D approach is anchored on the development needs of tropical nations. We work with partners to enhance crop quality and productivity, reduce producer […]Continue reading
Pitch Warner, a leading specialist recruitment firm in the management consultancy sector, globally. Pitch Warner has
been a global management manpower consulting firm working for a client base of more than 400 companies.
Pitch Warner is recruiting to fill to fill the position of:
Prepare design plan, concept and layout for motion graphic project. Design and create enticing motion graphics for video deliverables (corporate videos, eLearning, websites, marketing demos, etc.) Create and deliver motion graphics in various media including web, mobile, etc. Work with art and creative teams to understand project scope and objectives. Assist in selecting audio, video, colors, animation, etc for graphic design. Work with editors, producers and other designers to resolve technical and/or design issues. Edit raw video footage and add effects/elements to enhance motion graphics. Research and analyze best design techniques and solutions to create motion graphics. Assist in designing and creating storyboards. Participate in brainstorming session to share new design perspectives and ideas. Maintain and follow best practices for versioning control, naming convention and organization of graphic files. Maintain up-to-date knowledge about latest graphic design techniques. Ensure compliance with company guidelines, deadlines and design standards.Requirements
Minimum of OND in Business Management or any related Social Science Minimum of 3 years Experience with Achievement Self-starter with strong self-management skills Ability to organize and manage multiple priorities
Method of Application
Interested and qualified candidates should forward their CV’s in Ms Word format (the subject should be Motion Graphic Designer) to: [email protected]
The JobMag – We are a specialist recruitment firm, dedicated also to training and general human resource
development concerns. We are mostly committed to placing eligible candidates in permanent, temporary and interim positions, hence “the right people, for the right jobs”.
The JobMag is recruiting to fill the vacant position of:
Location: Yaba, Lagos
Embark on sales calls Research the market, and identifying new business opportunities. Develop business proposals for new and existing customers Find new market for a jigsaw puzzle in supermarkets, schools, crèche etc Responsibilities and duties as assign by managementPreferred Skills
Strong background in marketing Good Knowledge of PowerPoint, Word, and Excel Strong business planning skills.Qualification and Experiences
Must have a Bachelor degree
Method of Application
Interested and qualified candidates should click here to fill the application form online.
United Parcel Service (NYSE: UPS) is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficiently. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide.
UPS is recruiting to fill the position of:
Job Title: Sales Account Executive
The Account Executive is responsible for achieving his/her assigned sales plan by generating profitable UPS Small Package revenue growth through the development of new business and the retention of existing business within his/her territory. The Account Executive builds relationships with key stakeholders, and generates revenue opportunities across all product and service lines. Pre-sale duties include preparing action plans and customized presentations, and performing pre-call research and analysis. Post-sale duties include ensuring smooth implementation and account setup, and training customers on UPS technology solutions, billing analysis tools, and packaging techniques. The Account Executive also responds to internal and external customer concerns or problems, determines corrective actions, and/or assigns response personnel. This position analyzes customers’ current supply chain needs to create appropriate solutions and promptly respond to customers’ requests. The primary focus of this position is to conduct face-to-face customer sales calls. The Account Executive travels to customer sites to hold meetings and gather information. This individual analyzes customer billing technology and proposes technology solutions. Other Duties
Maintain and grow a book of business (e.g., ground, air, international, freight) Introduce new products and services and expand business opportunities within customer accounts Research resources and account history Qualify leads Submit pricing requests and analyze price quotes Develop standard operating procedures (SOPs), generate standard and customized reports and queries, access appropriate databases, and interpret and clarify data. Track sales performance to objectives Monitor account statistics and respond to internal sales leads to identify opportunities and create sales strategies Requirements Applies business and industry knowledge and understands how key factors impact business strategies and customer organizations in areas such as industry trends, global business perspectives, and organizational structures and functions Applies financial expertise by analyzing and evaluating financial data, patterns and trends to determine the financial impact of a decision on the customer and the company. Applies knowledge of customer business models and operating structures and offers logistic sales solutions that support the customer’s strategic business objectives Applies knowledge of the features and business applications of services, products and customer-facing technology offerings and solutions Negotiates with others by identifying desired outcomes, organizational priorities, and appropriate strategies and concessions. Asks pertinent questions, considers alternatives, persuades others, and bargains for win-win solutions Solicits information using information gathering techniques such as asking open and closed-ended questions, probing for details, and interviewing others to obtain additional information This position requires a valid driving license, along with 80% travel Must be able to speak the following languages: English and Yoruba Applies supply chain and logistics knowledge of the flow of materials, information, and finances involved in manufacturing and distributing products Applies knowledge of core business and of freight structure and operations to resolve problems, make decisions and achieve business objectives Assesses and identifies business needs and conducts customer analysis to determine customer requirements and constraints, determine the impact of products/services on customers, and identify which products, services and features to promote to current/potential customers Builds business partnerships and develops key customer relationships to maximize account profitability. Understands the customer’s business and aligns account strategies to customer goals Conducts competitive analysis of competitor’s offerings and strategies, and maintains awareness of competitive environment Creates and develops strategies and plans for effectively managing accounts
Method of Application
Interested and qualified candidates should:
Click here to apply online
Note: Please make sure to upload a CV when applying.Continue reading
Job DescriptionIITA seeks a highly motivated and qualified individual to participate as a senior plant breeder in a new project on ‘Enhancing Yam Breeding for Increased Productivity and Improved Quality in West Africa (AfricaYam)’ supported by the Bill & Melinda Gates Foundation (BMGF).Project activities will be carried out through collaborative research between IITA and the national yam programs of Benin, Cote d’Ivoire, Ghana, and Nigeria; the Japan International Research Center for Agricultural Sciences (JIRCAS), and the Iwate Biotechnology Research Center (IBRC) in Japan; the James Hutton Institute (JHI), UK; the Centre de Coopération Internationale en Recherche Agronomique pour le Development (CIRAD), France; and the Boyce Thompson Institute for Plant Research (BTI), Cornell University, USA.This initiative is focused on breeding superior yam varieties for high yield, good quality and resistance to diseases (anthracnose and yam mosaic virus).This project will also focus on regional testing of currently available promising breeding selections; phenotyping bi-parental populations, mapping and genome-wide association studies for key agronomic and quality traits; additional re-sequencing, sequence analysis for generation of genomic tools for genotyping populations, genome-wide association studies, and testing the feasibility of genomic selection; constructing and using a open access’ database for curation and integration of yam research data; and capacity building.The successful candidate will report to the Regional Director for Western Africa and the Director in charge of Biotechnology and Crop ImprovementThe Yam Breeder will undertake the following activities:Plan, implement, and oversee yam breeding activities in the project to ensure that outputs are delivered according to the agreed results framework and results tracker.Backstop and strengthen the national yam breeding programs in the four project member countries.Guide and promote participatory breeding by partners and farmers.Supervise PhD and MSc research linked to yam breeding.Organize communication and dissemination of research results.Write project progress reports and publish research articles in international peer reviewed and open access journals.Organize the production and supply of planting materials of improved yam varieties to partners.Participate in resource mobilization for yam breeding.Any other duties as may be assigned by the supervisor.Minimum Qualification & ExperienceThe candidate should have a PhD in plant breeding from a recognized university and more than seven (7) years of post-PhD experience.Skills & AbilitiesStrong knowledge and experience in classical plant breeding and successful variety development, preferably in a root or tuber crop.Ability to integrate high quality phenotyping with genotyping.Experience with project activity implementation and monitoring.Excellent communication and interpersonal skills.Excellent spoken and written English; knowledge of French would be an asset.Demonstrated ability to write and publish articles in peer reviewed international journals.Ability to work in a multi-disciplinary, multi-institutional, and multi-cultural environment.Willingness to travel extensively within the West Africa sub-region.Research experience in sub-Saharan Africa is an asset.Terms & ConditionsThe contract will be for an initial period of three years with possibility of renewal based on performance and availability of funding. IITA offers internationally competitive remuneration package paid in U.S. Dollars.
Job DescriptionWe are seeking a highly motivated individual with experience in plant virology/pathology to participate in the yam disease phenotyping activities mainly in Nigeria but also in Ghana, Benin, and Cote d’Ivoire. The successful candidate will contribute to testing of existing phenotyping methods and finding innovative modern methods for rapid and accurate phenotyping of yam for viral and fungal diseases, and contribute to the research on deciphering mechanisms of resistance. The incumbent will ensure that outputs are delivered according to an agreed results framework and results tracker, to support the yam breeding and genomic selection activities.He/She will work under the supervision of the Head of Virology & Molecular Diagnostics and report to the Regional Director for Western Africa and the Director in charge of Biotechnology and Crop Improvement. He/she will also work closely with the yam breeding program.IITA seeks a qualified individual to participate as ‘Yam Disease Phenotyping Specialist’ in the new initiative on ‘AfricaYam: Enhancing Yam Breeding for Increased Productivity and Improved Quality in West Africa’, operating in West Africa, and supported by the Bill & Melinda Gates Foundation (BMGF).Project activities will be carried out through collaborative research between IITA and the national yam programs of Benin, Cote d’Ivoire, Ghana, and Nigeria; the Japan International Research Center for Agricultural Sciences (JIRCAS), and the Iwate Biotechnology Research Center (IBRC) in Japan; the James Hutton Institute (JHI), UK; the Centre de Cooperation Internationale en Recherche Agronomique pour le Development (CIRAD), France; and the Boyce Thompson Institute for Plant Research (BTI), Cornell University, USA. This initiative is focused on breeding superior yam varieties for high yield, good quality and resistance to diseases (anthracnose and yam mosaic virus).This project will also focus on regional testing of currently available promising breeding selections; phenotyping bi-parental populations, mapping and genome-wide association studies for key agronomic and quality traits; additional re-sequencing, sequence analysis for generation of genomic tools for genotyping populations, genome-wide association studies, and testing the feasibility of genomic selection; constructing and using a ‘open access’ database for curation and integration of yam research data; and capacity building.Position/ResponsibilitiesImplement and oversee yam disease phenotyping activities.Develop and implement innovative approaches for disease phenotyping.Facilitate integration of phenotyping with variety evaluation and breeding for resistance to viruses.Facilitate training in phenotyping methods and support trainees (degree and non-degree).Organize communication and dissemination undertakings, reporting and publishing of results in international peer reviewed journals.Support effective partnerships and linkages.Any other duties as assigned by the supervisor.Educational QualificationsThe candidate should have a PhD in plant virology/pathology or allied disciplines from a highly recognized university, with good understanding of host-pathogen interactions and skills in phenotyping, application of molecular biological methods for pathogen detection, and data analysis.Core CompetenciesStrong knowledge and experience in plant virology/pathology, supported by experience in phenotyping plants for disease resistance; application of molecular tools for diagnostics, understanding host-pathogen interactions, application of quantitative diagnostic tools, such as real time PCR, maintenance of pathogen cultures and insect vector transmission, familiarity or working experience with nextgen sequencing technologies (e.g small RNA deep sequencing, RNAseq).Knowledge of application of modern phenotyping tools (digital data capture devices, etc).Ability to integrate high quality phenotyping with genotyping.Experience with project activity implementation and monitoring.Excellent communication and interpersonal skills.Excellent spoken and written English. French is an added advantage. .Demonstrated ability to write and publish articles in peer reviewed international journals.Ability to work in a multi-disciplinary, multi-institutional, and multi-cultural environment.Willingness to travel extensively within the West Africa sub-region.Research experience with clonally propagated crops is an asset.General informationInitial appointment is for two years. It can be renewed on the basis of performance and availability of funds. IITA offers a competitive remuneration package paid in US dollars.Method of ApplicationTo apply for any of the positions, use the links belowContinue reading