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Trainee Customer Experience Officers Vacancy at ARM Life, Thursday 17, May 2018

ARM Life is the insurance subsidiary of Asset & Resource Management Company Ltd (ARM). Its parent company, ARM is one of the largest non-bank financial services firms in Nigeria with a focus on asset management. Established in 1994, ARM started operations as a traditional asset management company spe…ing in the management of quoted equities and fixed income securities.

CUSTOMER EXPERIENCE OFFICER (GRADUATE TRAINEE)

LOCATIONS: Aba-Abia /Abeokuta-Ogun/Calabar-Cross River/Edo/Ondo/Bayelsa

JOB SUMMARY
Attend customer enquiries/complaints – Maintain good customer relations This role is location specific and is open to ONLY people who reside in the stated locations (Aba/Abeokuta/Calabar/Edo/Ondo/Bayelsa)

PRINCIPAL DUTIES AND RESPONSIBILITIES

Attention to all issues identified by a client using product knowledge
Provide support to the Business Development Team within your location
Ensure timely and factual communication with clients
Prompt resolution of all complaints received and escalate where necessary

EDUCATION QUALIFICATION
Minimum – B.Sc, HND
At least 1 – 5 years experience

Other Requirements:
Proficiency in Microsoft Office tools
Good multitasking capabilities
Attention to detail
Data Analystics
Good Interpersonal skills
Excellent written and verbal communication skills

CLICK HERE TO APPLY

DUE DATE: 15 June, 2018

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