Account Manager (Collections) at CredPal

CredPal is a financial technology company that provides credit cards for consumers to meet their immediate financial needs. We are leveraging technology and the retail industry to provide a modern consumer credit solution for Africa and beyond.

We are recruiting to fill the position below:

Job Title: Account Manager (Collections)

Location: Yaba, Lagos

Purpose Statement

  • We are looking for an Account Manager [Collections] to assist with educating clients about their repayment terms and conditions.
  • The Account Manager will contact clients in ensuring their repayment issues are resolved and have full insight into their repayment schedule


  • Educating customers about the repayment terms and conditions before the due date.
  • Resolving repayment issues before the due date
  • Answering customers’ questions about the products.
  • Reaching out to customers after purchase to ask for feedback.
  • Ensuring that customers have a full insight of the repayment schedule before due dates.
  • Other tasks assigned by the team lead

Preferred Qualifications

  • HND / Bachelor’s Degree.
  • Relevant training & certifications.
  • 1-2 years previous experience working as an Account Manager.

Preferred Requirements:

  • Good written and verbal communication skills.
  • Familiarity with state debt collection laws.
  • Knowledge of payment plans and accounting procedures.
  • Knowledge of office and accounting software.
  • Patience and resilience.

Application Closing Date
30th July, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Parker Chuks

Parker Chuks is an experienced Career Specialist, Content Developer, and Progrmme Analyst. Driven by the latest IT innovations, he takes pride in identifying vocational and career opportunities for qualified job-searchers using a variety of assessments possible. As a Career Specialist, his goals include matching job applicants to a specific job that suits their talents, Conduct assessments and evaluate test results to guide employers, and Creating a database of existing career opportunities. In addition to his primary job functions, Parker Chuks has been recognized by top companies in Recruitment Sector for his extraordinary commitment to Workforce.

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