Business Manager at Ingres Quality Rollout

Ingres Quality Rollout is a Telecom & Information Technology infrastructure consultancy firm, Registered at the Corporate Affairs Commission, Abuja, Nigeria.

We are recruiting to fill the position below:


Job Title: Business Manager

Location: Lekki, Lagos

Main Purpose of the Job

  • To effectively manage the office and its facilities.
  • To liaise with relevant internal and external stakeholders to effectively manage business performance.
  • Actively support sales efforts towards increasing year on year revenue for the business.

Key Responsibilities

  • Working on the development/updating of strategic plans inline with the current prevailing market realities – identifying opportunities and leads and working with the CEO to crystalize same.
  • Liaising with relevant internal stakeholders to effectively manage and support business performance.
  • To assist with the planning and performance of key people management processes
  • Responsible for General office management and client relationship management.
  • Knowledge and understanding of Sales and service support processes and procedures, to facilitate quick turnaround times for business.
  • Maintain strong inter-personal relationships with clients and reps.
  • Maintain adequate records and filing of all business compliance-related data- (Tax, Pension contributions, ITF etc.)

Key Performance Measures:

  • Accuracy of Record Keeping
  • The Business being able to meet lines of compliance and regulation to work in public and private sectors of the economy (Tax, Pension contributions, ITF etc.).
  • General Office Management
  • Reduce Running Cost and overhead for the Business.
  • Drive Sales with time-bound targets.

Key Dimensions of the Job:

  • Supports the CEO to drive, support and improve Business Performance, through, research, strategy, and sales.
  • As job is largely a support role much time is spent in office ensuring that research is done, adequate documentation is made available to support sales (proposals / presentations / compliance documentation and reports are prepared accurately and business-specific projects are speedily dealt with).

Important relationships:

  • Liaise with client’s representatives, vendors, partners and internal stakeholders to effectively manage business performance.

Problem solving, planning and decision making:

  • Resolving service-related problems with the Technical Department, Vendors & Partners on behalf of clients and Compliance related problems with govt regulators.
  • Must be able to project manage agreed actions for remedy.
  • Provide and assist with planning and performance of key people management processes
  • Managing work volumes, interfacing with and dealing diplomatically with challenging clients and relationships with other departments (Technical, Accounts) – internal clients as well as regulators.

Knowledge, Experience and Personal Competencies

  • Technical Sales Skills – Strong Presentation Skills, An ability to describe and sell value to clients. Ability to research topics and make impactful contributions to business strategy.
  • Ability to grasp technical concepts as a basis for product and service development (Applicant should have an analytical mind).
  • Computer literacy (Proficiency with Word, Excel & PowerPoint), competence with data and figures.

Personal Competencies:

  • Strong organizational and time management skills.
  • Good numerical ability
  • Ability to work independently with limited direct supervision
  • Result-driven
  • Problem-solving skills
  • Ability to work under pressure.
  • Professional (language, written, dress, attitude etc) Good writing skills. Confident disposition
  • Purpose Driven
  • Excellent communication and interpersonal skills
  • Reliability
  • Integrity & Honesty
  • Excellent written, verbal, presentation skills.
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