Card Operations Intern – Sorting Team at Kuda Bank

Kuda is a full service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more. We raised the largest seed round ever seen in Africa, and completed a Series A funding round in February 2021, led by some of the world's smartest venture capital investors. With offices in London (our HQ), Lagos and Cape Town, and further offices opening across Africa during 2021, Kuda is fast becoming recognised as the leading 'Neobank' for Africans.

To help us grow into the company that can bring meaningful change to the way people across Africa get access to great financial products and services in order to take control of their personal finances, we are actively looking for bright, talented, driven people who are excited by our mission. If this sounds like a great way to spend your valuable time, then please get in touch with us.

We are recruiting to fill the position below:

Job Title: Card Operations Intern – Sorting Team (South-west)

Location: Lagos
Employment Type: Temporary
Department: Product

About the Role

  • We are looking for Card Operations Interns who will be responsible for preparing, sorting, and dispatching cards to our customer’s through our delivery partners.

What you’ll be doing (Roles & Responsibilities)

  • Receive card boxes from Secure ID
  • Count the number of cards received and compare it with the data quantity (Ability to reconcile stocks or items).
  • Each intern picks the states assigned to them and confirms using the name, address, and phone number, sorting according to regions.
  • Resolving customer complaints, and escalating issues, ensure resolution before closing conversations
  • Tracking the status of cards delivered, yet to be delivered or in transit
  • Communicate delivery issues with delivery partners
  • After confirmation, package the cards together and prepare them for the delivery partner

Requirements

  • Applicants must have NYSC certificate
  • 1+ year of relevant experience
  • Attention to detail.
  • Ability to come up with innovative ideas
  • Applicants must between the ages of 18 to 25
  • Good verbal and written communication skills
  • Computer literacy
  • Proficiency in the use of Google sheets or Microsoft excel

Benefits
Why join Kuda? At Kuda, our people are the heart of our business, so we prioritize their welfare. We offer a wide range of competitive benefits in areas including but not limited to:

  • Pension
  • Competitive annual leave plus bank holidays
  • Group Life Insurance
  • Health Insurance
  • L&D Training

 

How to Apply
Interested and qualified candidates should:
Click here to apply


Parker Chuks

Parker Chuks is an experienced Career Specialist, Content Developer, and Progrmme Analyst. Driven by the latest IT innovations, he takes pride in identifying vocational and career opportunities for qualified job-searchers using a variety of assessments possible. As a Career Specialist, his goals include matching job applicants to a specific job that suits their talents, Conduct assessments and evaluate test results to guide employers, and Creating a database of existing career opportunities. In addition to his primary job functions, Parker Chuks has been recognized by top companies in Recruitment Sector for his extraordinary commitment to Workforce.

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