Client Services Intern at Cesca Estate Services Limited

Cesca Estate Services Limited is a facilities management Company located in Ikoyi, Lagos.

We are recruiting to fill the position below:

Job Title: Client Services Intern

Location: Lagos

Employment Type: Nysc

Job Description

  • Provide accurate, detailed and immediate information to clients. This involves engaging in conversation with them to understand their needs and goals, then provide informed advice on the company’s services.
  • Management of Clients Receivables
  • Respond to specific client requests and concerns in a timely manner, and escalate same to the appropriate parties within the organization.
  • Resolution of clients complaints and needs in a timely manner.
  • Move clients further in the partnership cycle. Make outbound calls to specified client targets, ask questions to identify needs, and recommend services or next steps.
  • Complete a sales transaction and ensure issue resolution.
  • Establish and cultivate relationships with our clients. Meet their needs so they are satisfied, resulting in profits for the company.
  • Update client records after each interaction with them. Add notes to clients records explaining what the interaction entailed and report on trends as necessary.
  • Perform other duties as may be assigned to you from time to time.

Requirements

  • He/she should be a National Youth Service Corp member posted to Lagos and in need of a Primary Place of Assignment.
  • He/she should be a Second Class Honours (Upper Division) Estate Management/ Building Construction/ Accounting/ Finance/ Economics graduate from an accredited University.

Application Closing Date

15th January, 2021.

Method of Application

Interested and qualified candidates should send their CV to: [email protected] using the “Job Title” as the subject of the mail.

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