Collections Officer at PalmPay Limited

Job Description






PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Title: Collections Officer

Location: Ikeja, Lagos
Job Type: Full Time
Level: Mid Level

About the Job

  • We are looking for a collections officer to assist with the collection of outstanding overdrafts.
  • The collections officer will contact clients and inform them of their overdrafts, negotiate payment plans, and ensure payments are made as soon as possible.
  • To ensure success as a collections officer, you should have excellent communication, negotiation, and mathematical skills, as well as attention to detail.
  • A skilled Collections Officer should be able to reduce company losses by encouraging customers to pay their overdue bills.

Responsibilities

  • Reviewing the company debtor list.
  • Contacting customers and informing them of their overdue bills.
  • Advising customers on their payment options and suggesting methods of payments.
  • Negotiating suitable payment plans.
  • Maintaining customer payment records.
  • Preparing customer financial statements for banks and the state credit department.
  • Writing final notice warnings to customers when payments are not being made.
  • Instituting legal action when customers fail to pay their debt.
  • Responding to customer queries.
  • Contacting lawyers and insurance agencies to facilitate payments.

Requirements

  • Bachelor’s Degree in Accounting, Business Management or a similar field.
  • Previous experience working as a Collections Officer.
  • Excellent negotiating skills.
  • Good written and verbal communication skills.
  • Familiarity with state debt collection laws.
  • Knowledge of payment plans and accounting procedures.
  • Knowledge of office and accounting software.
  • Patience and resilience.

Remuneration

  • Basic: N50,000 Monthly
  • KPI: 20,000.00.

Application Closing Date
Not Specified.




Method of Application



Parker Chuks

Parker Chuks is an experienced Career Specialist, Content Developer, and Progrmme Analyst. Driven by the latest IT innovations, he takes pride in identifying vocational and career opportunities for qualified job-searchers using a variety of assessments possible. As a Career Specialist, his goals include matching job applicants to a specific job that suits their talents, Conduct assessments and evaluate test results to guide employers, and Creating a database of existing career opportunities. In addition to his primary job functions, Parker Chuks has been recognized by top companies in Recruitment Sector for his extraordinary commitment to Workforce.

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