Customer Project Manager at Ericsson

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are recruiting to fill the position below:

Job Title: Customer Project Manager

Ref: 673780
Location: Abuja, Nigeria

About This Opportunity

  • We are looking for a Customer Project Manager (CPM) who will lead assigned customer projects in the Digital Services (DS) OSS Core & Cloud domain securing that project goals are met; customer’s expectations are fulfilled and that the customer relation is handled in the best possible way within the scope of the contract.

Responsibilities
What you will do:

  • Establish the project plan baseline: define project scope, secure the necessary resources, and plans and supervise all activities
  • Drive project execution: track project activities, supervise and handle changes, conflicts, and critical issues
  • Handle customer and partner engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events
  • Handle project finance: ensure financial system monitoring
  • Develop the business: participate to contract preparation and to pre-sales meeting
  • Develop the CPM subject area; simplify processes, methods and tools with creative ideas
  • Mentor the project team and support their professional growth
  • Secure delivery compliance to both contractual and business case requirements
  • Actively seek to improve top and bottom lines, managing project finances and by identifying and driving add-on-sales opportunities
  • Drive improvement activities related to risk assessments and risk management
  • Work closely with the account team during presales, responsible for contract execution strategy, cost estimations, time & resource planning.

Requirements
You will bring:

  • Education: Bachelor or Master of Science in Engineering, Computer Science or equivalent
  • Min years of experience: More than 7 years in ICT sector project management
  • Project management skills acquired through training, project management experience or other experience of using project management methods.
  • Experiences related to project management methodologies, techniques and tools.
  • Professional competence related to the project type and the nature of the project outcome.
  • Experience of working within the Telecom/IS/IT industry.
  • Experience working with multi-national global decentralized organizations with the ability to establish good working climate in a virtual environment using phone, mail, and collaboration tools as communication vehicles.
  • Experience/knowledge in Ericsson Business Process (EBP) IT Process, ITIL, eTOM.
  • Demonstrable experience of several years in project manager role; or equivalent leadership role
  • Domain experience: OCC (OSS, Telecom Core & Cloud) and knowledge of BSS (Business Support Systems)
  • Product Knowledge: Cloud Communication (IMS, Mobile Switching, Cloud Signaling), Cloud Core (UDM, CS & PS Core), Cloud Infrastructure (NFVi), Automated Network Operations (Orchestration, Analytics and Assurance, OSS Network Management).
  • Certification: PMI© project manager certification (PMP) or equivalent
  • Proven problem-solving skills and good in written & spoken communication
  • Customer focused and desire understand business and customer needs
  • Professional attitude with solid ability to prioritize, manage time and deliver results
  • Good team player with high interpersonal skills
  • Financial Acumen & Analytical Skills
  • Customer and Market Insight!
  • Proficiency in English Communication!

Why join Ericsson?

  • At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible.
  • To build never seen before solutions to some of the world’s toughest problems.
  • You’ll be challenged, but you won’t be alone.
  • You’ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

How to Apply
Interested and qualified candidates should:
Click here to apply

Closing date: Unspecified

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