Customer Service Executive at Femcom Systems Ltd

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    FEMCOM SYSTEMS LIMITED- is a systems integration company of choice, providing professional and high quality ICT services to our esteemed clients.
    We are driven by a passion to offer reliable, timely,and cost effective solutions; relying on our thoroughly skilled and dedicated workforce, supporting partners, and advanced technologies; thereby guaranteeing …

    Read more about this company

     

    Customer Service Executive

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 1 year
    • Location Lagos
    • Job Field Customer Care&nbsp

    Job description

    A successful Customer Service representatives help businesses develop strong relationships with their clients and customers. They answer customer questions, help resolve problems, process refunds and make suggestions regarding the purchase of additional products and services. 
    Main Duties of a Customer Service Representatives include:

    • Communicating with clients and customers about their experiences with a product or service.
    • Providing advice on purchasing products or service.
    • Answering client or customer questions about properly using or accessing a product or service.
    • Taking or processing orders for a product or services.

    Skills and Qualifications:

    • A vast knowledge of Microsoft offices is required, especially Ms Word, Ms Excel and Ms PowerPoint
    • 1  year Minimum experience as a Customer Service officer
    • OND/HND in any related management courses.

    Method of Application

    Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

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