Customer Service Representative at Admoni

Admoni is a Web, Android, and iOS application that provides a digital mobile platform that enables brand-to-user interaction via mobile phones. We provide smart mobile solutions that incentivize users and business brands alike.

We are recruiting to fill the position below:

Job Title: Customer Service Representative
Location: Lekki, Lagos
Employment Type: Full-time

Job Description

  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customers through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/ tools.
  • Resolve customers’ concerns and answer customers’ enquiries.
  • Maintain a positive attitude and calmly respond to customers’ complaints.
  • Attract customers by promoting the product and company positively whilst answering questions and addressing concerns as they arise.
  • Recommend possible products to meet the customers’ needs.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up toensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.

Skills and Qualifications

  • Bachelor's Degree with 2 – 5 years of work experience.
  • Ability to work with little or no supervision.
  • The candidate must be a self starter.
  • Time management.
  • Clear communication skill.
  • Ability to pay attention to details.

 

How to Apply
Interested and qualified candidates should send their CV to: j[email protected] using the Job Title as the subject of the email

Application Deadline  19th August, 2022.


Parker Chuks

Parker Chuks is an experienced Career Specialist, Content Developer, and Progrmme Analyst. Driven by the latest IT innovations, he takes pride in identifying vocational and career opportunities for qualified job-searchers using a variety of assessments possible. As a Career Specialist, his goals include matching job applicants to a specific job that suits their talents, Conduct assessments and evaluate test results to guide employers, and Creating a database of existing career opportunities. In addition to his primary job functions, Parker Chuks has been recognized by top companies in Recruitment Sector for his extraordinary commitment to Workforce.

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