Customer Service Representative at Ideal Firm Consult

Ideal Firm Consult – We are a human resource outfit, recruiting on behalf of hiring companies.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Ibadan, Oyo

Employment Type: Full-time

Job Description

  • Looking for a customer service representative who is going to attract potential customer by answering product and services questions and fulfilling customer need to ensure customer satisfaction

Responsibilities

  • Manage large amount of incoming calls
  • Identify and assess customer needs to achieve satisfaction
  • Helps in answering complaints and questions
  • Build sustainable relationships and trust with customer accounts through open and interactive communication

Requirements

  • Candidates should possess HND, NCE or OND with 0-3 years work experience
  • Proven experience as a customer service representative or any relevant position
  • Ability to use positive language
  • Ability to read customers
  • Time management skills

Application Closing Date

30th June, 2021.

How to Apply

Interested and qualified candidates should send their CV to: [email protected] using the “Job title” as subject of the email.

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