Customer Service Representative at Reinbudge International
Reinbudge International is an organization with a passion to solve unemployment and economic challenges by preparing graduates for the work environment. We are passionate about developing young talents for the work environment with unique training methodologies. At Reinbudge, we prepare graduatesfor current and future opportunities in the marketplace with our advanced finishing school which takes advantage of the vast experience of our team members in various sectors of the economy. Our unique curriculum aims at identifying specific strengths of graduates and preparing them for the industries that best fit their skill sets. We help graduates land the Jobs of their dreams. We understand that it is important that fresh graduates upskill themselves by learning on the job and building new connections with leading organizations.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Employment Type: Full-time
- Manage large amounts of incoming phone calls.
- Generate sales leads
- Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships and trust with customers through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/ tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
- Interested candidates should possess a BSc Degree / OND qualification
- 1 – 2 years relevant work experience.
Application Closing Date
10th December, 2021.
Method of Application