Head, e-business at Personal Trust Microfinance Bank LImited

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    Personal Trust Microfinance Bank is a microfinance bank operating in Lagos, Nigeria. The Bank was licensed by the Central Bank of Nigeria to operate as a state microfinance bank in year 2014. Formerly known as Personal Trust Savings and Loans, it was first registered in 1993 and operated as a mortgage bank until its conversion in 2014.
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    Head, e-business

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 5 years
    • Location Lagos
    • Job Field Banking&nbsp

    Job Summary

    The Head of e-business is responsible for the development, implementation and management of electronic banking solutions.

    Job Responsibilities

    • Develop and implement strategies to grow e-business
    • Develop operating manuals/procedures for e-product operations
    • Drive product utilization and performance across all channels
    • Provide user support including timely reconciliation and resolution of disputes
    • Manage e-business channels and achieve optimal customer satisfaction
    • Develop new products and solutions in line with corporate objectives
    • Responsible for payments and collections
    • Implements and monitor service level agreements
    • Manage and oversee project implementation within budget and set time frames
    • Manage relationships with third party service providers
    • Keep abreast of latest technology and development
    • Lead the e-business advocacy across the Bank
    • Ensure the alignment of IT strategies with the long- and short-term business goals

    Job requirement

    • Minimum of 5 years’ experience in IT/e-business 
    • Experienced in product development and project management

    Qualification/skills

    • HND/B.Sc. in IT or Computer Science
    • IT professional certification
    • Strong strategy development and implementation skills
    • Strong leadership and people management skills
    • Excellent interpersonal and communication skills
    • Negotiation and persuasive skills

    Method of Application

    Interested and qualified candidates should apply using the Apply Now button below.

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