Head, Outsourcing at Michael Stevens Consulting – Lagos & Rivers

Michael Stevens Consulting is a Management consulting company, whose focus has been on rendering the following services: Training, Recruitment of Personnel, Outsourcing of Personnel and rendering Financial and Management consulting services to the Manufacturing, Oil & Gas, Telecommunications, engineering services, Hospitality Industry,Public Sector etc.

We are recruiting to fill the position below:

Job Title: Head, Outsourcing

Locations: Port Harcourt-Rivers & Lagos,

Employment Type: Full-time

Job Description

  • To drive the implementation of core HR processes across the business ensuring correct governance and alignment to business goals and Sector timelines. 
  • To ensure that effective staffing strategies and plans are in place for the business to provide the right skills and competencies to support the client’s business needs.
  • Provides a focus for SLA management and customer satisfaction across the Sector.
  • Ensure the information systems and the review structure for SLAs and client satisfaction are in place and effectively used.
  • To contribute to the development of meaningful HR Strategy, plans and deliverables within the Outsourcing sector. · Provide a focus for customer escalation and satisfaction across the Sector
  • Excellent Communications skills across all levels from senior executives to operational staff, building relationships with all key business owners/representatives
  • Effective financial management to ensure budget plans are met/exceeded, costs are controlled and constantly assessed
  • Provides leadership and support for new business opportunities. Takes an active role in bids and supports the transition and implementation of new business (including new service offers)
  • Leads, motivates, mentors and develops their teams directly and/or indirectly to build business capability.
  • Ensures high calibre people are in the right roles, continuously improving the calibre of people through selection and development activity
  • Maximizes account growth opportunities.


The successful candidate must:

  • Possess at least graduate qualification.
  • Have 8 -10 Years HR experience with at least 3-4 years Outsourcing/ HR Consulting experience with a proven track record.

Application Closing Date

26th January, 2021.

How to Apply

Interested and qualified candidates should send their CV to: [email protected] with the Job Title as the subject of the email.

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