Head, Outsourcing at Michael Stevens Consulting

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    Michael Stevens Consulting is an international Human Resource Development & Management Consulting practice firm, with offices in Lagos, Port-Harcourt and Calabar, as well as in Accra, Ghana. Plans are at advanced stage to open subsidiaries in The Gambia, Sierra-Loan and Liberia.
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    Head, Outsourcing

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 8 – 10 years
    • Location Lagos , Rivers
    • City Port Harcourt
    • Job Field Human Resources / HR&nbsp

    Job Description

    • To drive the implementation of core HR processes across the business ensuring correct governance and alignment to business goals and Sector timelines. 
    • To ensure that effective staffing strategies and plans are in place for the business to provide the right skills and competencies to support the client’s business needs.
    • Provides a focus for SLA management and customer satisfaction across the Sector.
    • Ensure the information systems and the review structure for SLAs and client satisfaction are in place and effectively used.
    • To contribute to the development of meaningful HR Strategy, plans and deliverables within the Outsourcing sector. · Provide a focus for customer escalation and satisfaction across the Sector
    • Excellent Communications skills across all levels from senior executives to operational staff, building relationships with all key business owners/representatives
    • Effective financial management to ensure budget plans are met/exceeded, costs are controlled and constantly assessed
    • Provides leadership and support for new business opportunities. Takes an active role in bids and supports the transition and implementation of new business (including new service offers)
    • Leads, motivates, mentors and develops their teams directly and/or indirectly to build business capability.
    • Ensures high calibre people are in the right roles, continuously improving the calibre of people through selection and development activity
    • Maximizes account growth opportunities.

    Requirements
    The successful candidate must:

    • Possess at least graduate qualification.
    • Have 8 -10 Years HR experience with at least 3-4 years Outsourcing/ HR Consulting experience with a proven track record.

    Method of Application

    Interested and qualified candidates should send their CV to: [email protected] with the Job Title as the subject of the email.

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