Human Resources Officer at the World Health Organization (WHO)

World Health Organization (WHO) is the directing and coordinating authority for health within the United Nations system. It is responsible for providing leadership on global health matters, shaping the health research agenda, setting norms and standards, articulating evidence-based policy options, providing technical support to countries and monitoring and assessing health trends.

We are recruiting to fill the position below:

Job Title: HR Officer

Job: 2100188

Locations: Congo-Brazzaville; Nigeria-Abuja

Schedule: Full-time  

Grade: P3

Contractual Arrangement: Fixed-term appointment

Contract Duration (Years, Months, Days): Two (2) years

Organization: AF / GMC General Management and Coordination

Objectives of the Programme

The objectives of the Human Resources Management Unit are to design and implement strategies, programmes and client services covering integrated talent management, workforce planning, staff / management relations, staff health and wellbeing, and compliance, for the WHO Regional Office for Africa (AFRO) and offices and sub / offices in 47 countries in the African region. These will ensure the organization’s ability to acquire, engage, develop, deploy and retain the talents needed to deliver public health outcomes agreed to and / or expected by Members States and other stakeholders.

Under the General Management and Coordination (GMC) Cluster’s new service delivery model for the Human Resources organization, the Recruitment / Classification sub Unit has been designed on a customer-focussed pattern of organization to provide dedicated, business-partnering and one-stop-shop HR services to the Technical Clusters in the Regional Office based in Brazzaville or in the country office.

Purpose of the Position

  • The post functions as one of three business partners and HR Generalists in the Recruitment / Classification sub-unit, providing strategic and end-to-end, HR client services to designated Clusters in Brazzaville. These services comprise, primarily, human resources planning, job classification, selection and recruitment, contract administration coordination, entitlements management and staffing issues.
  • The incumbent will bring value to the HR role within the new service delivery model by applying a proactive, solution-focused approach to cases and will propose and implement measures to ensure the provision of timely and efficient services.
  • The generalist HR Officer will be providing HR advice, guidance and services for the designated clients.

Description of Duties

The incumbent will be responsible for the following functions:

  • Implement the HR strategy for the clusters of focus including workforce and succession plans keeping abreast of turnover due to separations, reassignments and retirements of staff;
  • Provide HR policy advisory services to the HR staff and management within Clusters of focus;
  • Build a strong and valued business relationship with the Cluster management and staff engaging them to deliver jointly strategic HR objectives and move the business model forward;
  • Provide advice on recruitment and selection processes, in line with the Harmonized selection policies, leading to timely sourcing, selection and placement of required talent. Initiates transparent and competitive recruitment and selection processes in Stellis (review of job descriptions, provision of input to job classification process, vacancy announcement, longlisting, shortlisting, interviews and step determination);
  • Manage the non-staff recruitment for consultants, interns, SSAs, secondees etc;
  • As the knowledge management focal point for the unit, establish and maintain an electronic, central filing system for all the unit files;
  • In liaison with ITM, coordinate the tools and systems for the unit, such as docushare etc;
  • Collaborate with Programme Administrative Officers in the planning, resource allocation and status of HR plans;
  • Brief newly recruited staff on employment conditions and entitlements; guide them on their contractual status and attend to all queries related to the onboarding process including organizing orientation sessions;
  • Liaising with the Staff Development Team provides advice on learning & development options for staff. Provides guidance on options for learning delivery;
  • Provide advice on position descriptions and ensure all positions are updated and properly classified in the Global Management System (GSM);
  • Supervise a team of HR Assistants and develop their capacities to achieve performance excellence and high team morale. As a new team, continuously develop their necessary competencies to successfully deliver objectives;
  • Back-up the HR Officer or Team Leader covering their respective portfolios.

Required Qualifications

Education:

  • Essential: First university degree in Human Hesources Management, Business or Public Administration, Administrative Law or any of the behavioral Sciences, or (for WHO staff only) equivalent in training and self-study.
  • Desirable: Training in recruitment processes, staff benefits and entitlements or any other HR specialized area.

Experience:

  • Essential: Minimum five (5) years of experience in Human Resource Management in an international organization, including supervision of staff.
  • Desirable: Good knowledge of WHO Human Resources management and end-to-end business processes as designated in the Global Management System or similar ERP systems. Experience in project management, ideally in the UN system and / or a public health context. Relevant field experience in a multi-cultural environment.

Skills:

  • Ability to interpret Staff Rules and HR policies and determine staff entitlements; Ability to counsel and communicate effectively; Demonstrated ability to act independently and exercise sound judgment; Skills in electronic, information management.
  • Proficient in standard office software.

WHO Competencies:

  • Teamwork
  • Respecting and promoting individual and cultural differences
  • Communication
  • Producing results
  • Creating an empowering and motivating environment

Use of Language Skills:

  • Essential: Excellent knowledge of English or French.
  • Desirable: Working knowledge of the other.
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