IT Technical Support Executive at PG Consulting Limited

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    PG Consulting limited is a business optimization consulting firm that leverages the techniques of business research, cutting edge innovation and scientific economics to provide robust insights that enable business decision makers to achieve accelerated and sustained competitive outcomes. We want to work with you as partners on an on-going basis towards makin…

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    IT Technical Support Executive

    • Job Type Full Time
    • Qualification OND
    • Experience
    • Location Lagos
    • Job Field ICT / Computer&nbsp

     

    Job Description

    • Identifying hardware and software solutions.
    • Troubleshooting technical issues.
    • Diagnosing and repairing of faults.
    • Resolving network issues.
    • Installing and configuring hardware and software.
    • Speaking to customers to quickly get to the root of their problem.
    • Providing timely and accurate customer feedback.
    • Taking customers through a series of actions to resolve a problem.
    • Following up with clients to ensure the problem is resolved.
    • Replacing or repairing the necessary parts.
    • Supporting the roll-out of new applications.
    • Providing support in the form of procedural documentation.
    • Managing multiple cases at one time.
    • Testing and evaluating new technologies.
    • Conducting electrical safety checks on equipment.

    Qualification

    • OND qualification.

    Method of Application

    Interested and qualified candidates should send their CV to: [email protected] using the “Job Title” as the subject of the email.

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