Job Vacancies at Accion Microfinance Bank Limited

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    Established in 2007, Accion Microfinance Bank has a mission, “To economically empower micro-entrepreneurs and low-income earners by providing financial services in a sustainable, ethical and profitable manner.” The bank has an extensive branch network where customers have easy access to various products and services that include savings, loans, micro-i…

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    • Contents
    • Open Jobs
      1. HR Specialist, Performance & Career Management
      2. Learning and Development Specialist
      3. Projects & HRIS Administrator
    • Method of Application

    HR Specialist, Performance & Career Management

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 6 years
    • Location Lagos
    • Job Field Human Resources / HR&nbsp

    Description

    • Oversee all activities related to the performance management cycle.

    Job Responsibilities

    • Design and develop training and development programs to prepare successors for new roles
    • Coordinate with L&D to establish mentoring programme for High Talent Pool
    • Define & track implementation of Personal Development plan for High Talent Pool
    • Design selection process for admission and exit from High Talent Pool and implementation plan
    • Coordinate with Human Resources Business Partners for the implementation of consequences related to performance evaluation results.
    • Collaborate and advise on the design of Human Resources Information System (HRIS) infrastructure required to support a Bank-wide performance system
    • Design and implement a performance management system that can drive achievement of Bank?s objectives
    • Lead initiatives for introducing/maintaining best practices, including benchmarking relevant policies and practices with similar organizations or market leaders, as may be approved from time to time.
    • Implement and administer the performance appraisal process at the end of each financial year and during the half year
    • Based on the Job descriptions for each job role, draw up Key Performance Indicators
    • Work with HRIS and IT Services to ensure the development, enhancement or acquisition of the IT tools needed to support the performance management activities
    • Identify key positions that are critical to the business continuity within the Bank

    Qualifications & Experiences

    • Bachelor’s Degree in Social Sciences, IT, Computer Science or equivalent in any relevant discipline with numerate course work
    • Minimum of 6 years post qualification experience in Performance Management/ Human Resource Management within financial services industry/consulting /multinational of which 3 years should be at the supervisory level
    • Hands-on experience with databases and HR software
    • Professional Certification will be an advantage.

    Required Knowledge:

    • Competence in the use of standard Microsoft Office Suite applications and reporting tools
    • Clear understanding of HR Analytics and Metrics
    • Ability to plan, organise, coordinate, multitask and prioritise under pressure with minimal supervision.
    • Knowledge and understanding of people management theories/ principles and ability to coach others around best practices.
    • Innovation and creativity
    • Excellent Communication & Business writing skills
    • Management of 360-degree feedback processes in a multi-cultural, complex business environment.
    • Familiarity with HRIS tools that support Performance Management processes/activities;
    • Experience in leading performance improvement programs.

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    Learning and Development Specialist

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 10 years
    • Location Lagos
    • Job Field Human Resources / HR&nbsp

    Description

    • The position is responsible for the full L& D life cycle from Training Needs Analysis, Design Delivery to Evaluation using a creative and blended learning approach.

    Job Responsibilities

    • Shape the Learning and Development Strategy
    • Create, implement and own a proactive learning and development agenda that supports the wider People agenda and business strategy
    • Identify and evaluate current and future L&D needs through job analysis, learning needs analysis’ and regular consultation with key stakeholders
    • Source and engage with external learning providers and/or facilitators and build effective relationships
    • Enhance, coordinate and manage the Graduate Trainee programme (GTP) and ensure the approach to GTP best meets the skill and talent needs of the business
    • Source and implement an eLearning platform which delivers significant return on investment
    • Develop online tools and content creation including the migration of current training tools
    • Design and distribute mandatory online training programmes and monitor completion
    • Continuously review, update and redesign training materials, manuals and documentation to ensure they are fit for purpose.
    • Enable others to deliver training interventions and support the delivery of content as and when required
    • Develop a knowledge management plan to promote data literacy and enable knowledge sharing and collaboration within the Bank.
    • Consolidating all of the training and communications in a single knowledge management portal.
    • Design and develop training and development programs to prepare successors for new roles
    • Enable others to deliver training interventions and support the delivery of content as and when required
    • Work with subject matter experts to design and develop bespoke training to support business goals as and when required
    • Organise learning events including booking venues, distributing joining instructions, preparing materials, and developing effective communications to promote training programs to participants and stakeholders
    • Adapt the bank’s induction program with generic and job specific content, ensuring the program remains in line with contemporary practice and requirements
    • Consider the costs and return on investment of any planned training or development programmes and ensuring that these costs adhere to defined budgets.
    • Establishing and maintaining an audit friendly database representing every aspect of training delivered, including provision for individual sign off, acknowledging receipt and understanding of material delivered.
    • Support line managers and trainers solve specific training problems, either on a one-to-one basis or in groups.
    • Determine the mode of training i.e. On the job training, mentoring & coaching, classroom, web-based/e-learning, reading/books, conferences, academic programmes.
    • Develop and ensure compliance to the Bank’s training policy covering Vendor selection, training process reporting and learning.

    Qualification & Experiences

    • Bachelor’s degree in Human Resources or related field.
    • A minimum of ten years related experience in Learning & Development or similar HR role
    • Experience searching for candidates with professional and technical expertise in the financial services industry is preferred.
    • Excellent understanding of recruitment processes.

    Required Knowledge:

    • Experience working within a fast paced retail, financial services or ecommerce environment (multisite experience is also a strong advantage to the role)
    • Excellent interpersonal, business writing and presentation skills
    • Experience in developing a training strategy and understanding of different training methods and channels
    • Ability to analysis numerical data to support the development and delivery of the people agenda
    • Experience in coaching individuals and teams
    • Experience in linking training to performance and quality
    • Experience in carrying out Training Needs Analysis
    • Ability to communicate ideas and instructions to staff at all levels in a clear and concise manner
    • Ability to influence and build positive and lasting relationships with key stakeholders
    • Advanced or proficient level of Microsoft Office skills, Power Point and Excel in particular
    • Experience of effectively managing multiple projects.

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    Projects & HRIS Administrator

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 6 years
    • Location Lagos
    • Job Field Human Resources / HR&nbsp

    Description

    • The position will act as the system administrator while maintaining the HRIS applications and modules.

    Job Responsibilities

    • Participate in user group meetings/conferences.
    • Coordinate and provide quality deliverables, including project updates/status reports
    • Identify and document project risks, issues, priorities, dependencies, resources, assumptions and approach
    • Prepare and maintain project plans based on project scope, activities and tasks necessary for executing and managing a successful project
    • Maintains knowledge of trends and developments in HRIS providers, vendors, and technology.
    • Ensures system compliance with data security and privacy requirements.
    • Serves as lead representative and liaison between HR, information services, external vendors, and other stakeholders for HRIS design and implementation projects.
    • Provides production support, including researching and resolving HRMS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
    • Participates in all stages of project development from requirements definition to project planning and execution
    • Constructs custom functions and documentation such as automated queries, filters, macros, and reports.
    • Manages permissions, access, personalization, and similar system operations and settings for HRIS users.
    • Collaborates with executive leadership and HR staff to identify system improvements and enhancements; recommends and implements solutions, including applying change management experience to facilitate progression to high levels of quality.
    • Conducts training, including developing user procedures, guidelines and documentation. Trains clients and new system users on new processes/functionality.
    • Provides technical support, troubleshooting, and guidance to HRIS users.
    • Oversees and maintains optimal function of the HRIS, which may include installation, customization, development, maintenance, and upgrade to applications, systems, and modules.

    Qualifications & Experiences

    • Bachelor’s degree in Information Technology, Computer Science, Human Resources Management or related field required.
    • Minimum six years’ experience of related experience with at least one year in a lead HRIS position
    • Hands-on experience with databases and HR software
    • Relevant Professional Certification is a plus.

    Required Knowledge:

    • Thorough understanding of all areas of information systems with a highly technical understanding of at least one commercial HRIS product.
    • Excellent verbal and written communication skills.
    • Excellent interpersonal and technical support skills.
    • Excellent organizational skills and attention to detail.
    • Strong analytical and problem-solving skills.
    • Familiarity with human resource policies and procedures to ensure the HRIS meets organizational needs and goals.
    • Ability to keep information confidential.
    • Strong computer skills and proficient with MS Office products including Word, Excel and PowerPoint.

    Method of Application

    Use the link(s) below to apply on company website.

     

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