Key Accounts Manager at Terragon Limited

Terragon is Africa’s fastest-growing enterprise marketing technology company. We aggregate and enrich difficult-to-source consumer data, generating measurable outcomes for telco’s, banks, and larger brands. Terragon uses its on-demand marketing cloud platform, attribution software, and deep analytics capability to enable thoughtful, targeted omni-channel access to 100m+ mobile-first African consumers.

We are recruiting to fill the position below:

Job Title: Key Accounts Manager

Location: Victoria Island, Lagos

Employment Type: Full-time

Responsibilities

As a Key Accounts Lead, a typical day might include the following:

  • Developing and sustaining solid relationships with key clients that bring in the most income for the company.
  • Acquiring a thorough understanding of key customer needs and requirements
  • Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Addressing and resolving key clients’ complaints.
  • Acting as the main point of contact between key clients and internal teams.
  • Supervising the account teams assigned to each key client.
  • Manage relationships with key executives in the accounts
  • Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
  • Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
  • Play an integral part in generating new sales that will turn into long-lasting relationships
  • Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client’s long-term goals.
  • Ensure the correct products and services are delivered to customers in a timely manner

Job Requirements

You’d be a good fit if you have:

  • A Bachelor’s degree in Business Administration, Finance, Sales, or related field.
  • Must have 3-5 years work experience
  • Proven experience in key account management.
  • Proficient in all Microsoft Office applications as well as CRM software.
  • The ability to build rapport with key clients.
  • The ability to handle multiple client accounts.
  • Experience in sales and providing solutions based on customer needs
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
  • Excellent organizational skills
  • Ability in problem-solving and negotiation
  • Exceptional customer service skills.
  • Excellent communication skills.

Salary

N5,000,000 – N6,000,000 / Annum

Application Closing Date

3rd March, 2021.

How to Apply

Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the “Job title” as subject of the email.

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