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    InfraVision is an engineering services company that offers Telecommunications Infrastructure Services, Telecommunications equipment installation & commissioning, as well as Telecommunications Managed Service (Passive and Active) to a variety of clients in the Nigerian market.

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    IT Support Officer

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 3 – 7 years
    • Location Lagos
    • Job Field ICT / Computer&nbsp

    Location: Lagos Island, Lagos

    Job Description

    • Installing and configuring computer hardware, operating systems and applications. Hardware and software diagnosis and break fix
    • Monitoring and maintaining computer systems and networks; talking staff/clients through a series of actions, either face to face or over the telephone
    • Ensure that employees are aware of and adhere to basic cybersecurity rules while using IT tools.
    • Daily backup of ERP database and payroll database on request ensuring there is adequate disaster recovery and business continuity in case of server failure/unavailability.
    • Providing onboarding support to new employees and employee off boarding support to exiting employees
    • Documentation, tracking, and resolution of all support incidents in a timely and efficient manner
    • Testing, evaluating, and supporting the roll-out of new applications and technologies
    • Working continuously on a task until completion (or referral to third parties, if appropriate); responding within agreed time limits to call-outs. prioritizing and managing many open cases at one time
    • DHCP, DNS, VLAN setup and administration, UTMs, Firewalls, Endpoint antivirus setup and administration
    • G-Suite for work or Office 365 administration and support. Mobile device management including tablets and smartphones
    • Active Directory, windows server roles and features configuration and administration.
    • ERP/EBMS users support. Setting up new users’ accounts and profiles and dealing with connectivity, password, and authentication/authorization issues; liaising with ERP consultants to close out 2nd level support issues.
    • Email configuration support on mobile and PC. cPanel and Linux WHM server administration
    • Support for remote users using remote support tools such as teamviewer, remote desktop, etc. for field service engineers and other employees working outside of the Corporate office.
    • Installing or configuring Routers, Access points, switches, IP cameras, IP Telephones and other network device
    • Assist in the procurement of all IT products and services, regularly advice the Head of IT on market trends to ensure cost effective purchase
    • Maintain good relationship with 3rd party service providers to ensure Company gets best value from IT investment
    • Management of company’s websites
    • Representing The head of IT at technology events, meetings, fora and functions and any other duty as assigned by the Head of IT and senior management

    Requirements

    • Candidates should possess a Bachelor’s Degree qualification with 3 – 7 years work experience.

    go to method of application »

    Supervisor

    • Job Type Full Time
    • Qualification OND
    • Experience
    • Location Anambra
    • Job Field Engineering / Technical&nbsp

    Requirements

    • Minimum of two years hands on experience
    • Minimum qualification is OND in Engineering.

    Method of Application

    Interested and qualified candidates should send their CV to: [email protected] using the Job Title as subject of the email.

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