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    MainOne is a leading provider of innovative telecom services and network solutions for businesses in West Africa. Our world-class infrastructure enhances the productivity and profitability of our customers.
    Since its launch in 2010, MainOne has developed a reputation for highly reliable services to become the preferred provider of wholesale Internet service…

    Read more about this company

     

    Cloud Implementation Engineer

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience
    • Location Lagos
    • Job Field ICT / Computer&nbsp

    Location: Fabac, Lagos
    Department: Technical
    Number to Hire: 2
    Job Type: Permanent

    Responsibilities

    • Work with the Cloud Implementation, Cloud operations and Cloud Solutions teams to deliver customer projects.
    • Respond to implementation requests with Work breakdown schedules (WBS) or implementation plan.
    • Implement on-Premise (Microsoft Private cloud with Windows Azure pack and Azure Stack), cloud (AWS, Azure) and hybrid solutions.
    • Implement BCDR solutions.
    • Implement Windows server solutions.
    • Prepare Documentations and reports for implemented projects.
    • Provide support to the Operations team on escalations.
    • Comply with support processes and procedures to ensure customer satisfaction and service level objectives (SLO) are met.
    • Identify, recommend and implement potential improvements to service efficiency.
    • Ensure quality, up-to-date documentation exists for all service arrangements.

    Qualifications, Skills & Competencies

    • Bachelor’s Degree in Computer Sciences, Information Management or related engineering field is preferred
    • Experience with Microsoft public, hybrid and private cloud
    • Technical Expertise in cloud service delivery models including infrastructure as a service, platform as a service and software-as-a-service; automation; hypervisors; containers; virtual compute, storage, and networks; virtual infrastructure management; self-provisioning; and scaling.
    • Experience working with Windows/Linux operating systems
    • Strong Cloud experience skills (AWS or Azure)
    • Powershell scripting experience will be an added advantage
    • Networking experience will be an added advantage.
    • Certifications in Linux, Hyper-V, Windows Server, Microsoft System Centre, VMware, Storage, and other Cloud Technologies considered a plus for this position.
    • Excellent customer engagement skills
    • Excellent oral and written communication skills
    • Ability to follow through project phases or life cycle, following Project implementation guidelines to achieve effectiveness in project delivery
    • Good understanding of networking in a cloud-based environment
    • Problem solving skills
    • Ability to work under pressure
    • Ability to take ownership
    • Prioritizing skills

    Demands of the Job

    • Problem solving skills
    • Ability to take ownership
    • Prioritizing skills
    • Troubleshooting skills
    • Ability to work under pressure
    • Troubleshooting skills.

    go to method of application »

    Field Technical Engineer

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 2 years
    • Location Lagos
    • Job Field Engineering / Technical&nbsp

    Department: Technical
    Job Type: Permanent

    Responsibilities

    • The Field Technical Engineer will be responsible for installation, second line network troubleshooting, restoration, and fault management support on the elements and components of the Main One network and assist clients in solving complex technical issues.

    Other responsibilities include:

    • Responsible for installation and configuration of customer premise equipment (CPE).
    • Maintain and ensure full compliance with all Main One’s Field Support Engineer processes and procedures
    • Ensure safe decommissioning of equipment and making them fit for reuse.
    • Confer with customers in initial deployment troubleshooting, as well as in the initial debugging of new hardware and software.
    • Report site(s) conditions to the network operating centre.
    • Interpret survey reports (SRs) to effectively carry out onsite/installation activities.
    • Prepare sketches or follow blueprints to determine the location of wiring and equipment and to ensure conformance to building and safety codes.
    • Supervise vendors with onsite installations, to ensure that it conforms with MainOne quality standards.
    • Responsible for structure cabling, PATs, and onsite installations supervision to ensure that standards and quality are maintained all times.
    • Carry out survey, desktop/onsite and provide survey reports in clear terms with minimal supervision.
    • Accurate auditing, recording, and management of company assets deployed at clients’ site
    • Follow up with all activities to ensure that no issue arises from our deliverables at the customer’s premises while maintaining excellent customer delivery at every point
    • Troubleshoot onsite issues in a timely manner.
    • Ensure all customer SLAs are met.

    Qualifications, Skills & Competencies

    • B.Sc. or HND in Engineering any other related discipline.
    • Certifications in HSE will be an added advantage.
    • Certifications in CCNA will be an added advantage
    • A good understanding of Ethernet and wireless networks
    • At least 2 years of previous experience working in Wireless and Wired technology (UBIQUITY, Ruckus etc)
    • Must have a high level of computer literacy to be able to configure PC IP settings, use basic IP testing and be competent in the use of Microsoft Office products (Outlook, Excel, Word)
    • Ability to interpret topography, network design maps, and AutoCAD Designs
    • Good experience in power  management/ first level Power handling (DC and AC)
    • Good stakeholder management (Vendor, Internal management)
    • Knowledge of structured ethernet cabling standards and good cable management.

    Demands of the Job

    • This role requires stamina and a lot of long hours
    • Ability to multitask, prioritize faults and respond or escalate accordingly
    • Ability to communicate with customers in a clear and concise manner.
    • Must be able to work comfortably at heights with total regard for safety and good work ethics.
    • Might be required to work late hours and during weekends.

    Method of Application

    Use the link(s) below to apply on company website.

     

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