Protection Officers at Premiere Urgence Internationale (PUI) – 3 Openings

Première Urgence Internationale (PUI) is a non-governmental, non-profit, non-political and non-religious international aid organization. Our teams are committed to supporting civilians’ victims of marginalization and exclusion, or hit by natural disasters, wars and economic collapses, by answering their fundamental needs. Our aim is to provide emergency relief to uprooted people in order to help them recover their dignity and regain self-sufficiency.

The PUI Nigerian Mission has been officially opened in April 2016, with a focus on meeting urgent needs, including improving access to food commodities, primary health care and nutrition for Internally Displaced People (IDP) and host communities (HC) living in Maiduguri Metropolitan Council (MMC). The progressive sectorial widening allowed PUI to start implementing an integrated approach from 2017 in food security, livelihoods, and nutrition and health sectors, with the support of ECHO, FFP, OFDA and CIAA/CDC, in line with PUI’s global strategy.

In mid-2018, PUI has developed its comprehensive response by adding Protection and Community Outreach (PCO) activities to the existing programs in Bolori II. In 2018, PUI has also scaled up its intervention with the opening of Monguno LGA base, with the main objectives of reducing morbidity and mortality of the most vulnerable population and promoting protection amongst the whole affected community. This opening in Monguno allowed PUI to reach the vulnerable population in Kukawa and Cross Kauwa LGA.

Ongoing Protection activities in both the two areas of intervention include protection monitoring, information dissemination and awareness raising through community-based approach, internal and external referrals, and provision of Individual Protection Assistance (IPA) and Safe Space activities for men, boys, women and girls.

Furthermore, in 2020-2021 PUI Protection Department is officially launching a GBV Case Management System in both Maiduguri and Monguno which will further strengthen PUI’s response to protection needs.

We are recruiting to fill the position below:

Job Title: Protection Officer

Location: Maiduguri, Borno

Slots: 3

Contract Start Date: 24th Fenruary 2021

Contract End Date: 31st July, 2021

General Objective

  • Under the direct supervision of the Protection and Community Outreach (PCO) supervisor, the PCO Officer will support the management of the Community Outreach Workers’ Network and Protection Volunteers in Bolori II ward of Maiduguri.
  • S/he will be responsible for developing, implementing and monitoring protection and community outreach activities in compliance with work plans, donor regulations and PUI policies, and will ensure that protection principles are mainstreamed in all sectoral programs of PUI.
  • S/he will play a key role in increasing community knowledge and access to services while strengthening PUI knowledge of and acceptance within the community.

Responsibilities and Tasks

Activities Implementation:

  • Identify the Community Outreach Workers (COWs) and Protection Volunteers (PVs) in the areas assigned in the project intervention
  • Provide capacity-building and trainings to COWs and PVs on thematic of protection (including Child protection, GBV, Protection mainstreaming, confidentiality of protection data)
  • Ensure quality services respecting “Do no harm” and confidentiality principles are provided by COWs and PVs on the field Support effective community engagement and community input into program activities and design through close contact and structure activities
  • Participate in community events and meetings and lead the organization of awareness sessions and workshops at community level and in the Safe spaces Build and maintain relationships with external partners, community leaders (especially Bulamas), community committees and other stakeholders
  • Ensure the identification, internal/external referrals and follow-up of protection cases, malnutrition cases and cases with urgent needs Develop appropriate key messages and IEC materials and ensure that they are disseminated among the community
  • Disseminate relevant and meaningful information regarding the rights of persons of concern and services available in the area in order to enhance access to services
  • Proactively seek to assess people who have been missed out from assistance, such as marginalized community members, new arrivals or households whose situation has suddenly deteriorated Ensure protection is mainstreamed in all PUI Programs at the field and protection cases and concerns are timely referred and addressed
  • Responsible of the all community outreach interventions and activities defined, s/he develops and follows up on the work plan together with the PCO Supervisor Support and contribute to the field assessment, data collection and storage in a database, report writing and share community feedback and concerns
  • Report immediately any difficulty or delay faced in the implementation of activities to the direct manager.
  • Represent PUI at anytime and anywhere when s/he is in duty.

Team Management:

  • Supervise Community Outreach Workers/PVs and ensure the timely implementation of their activities
  • Coordinate the work of COWs/PVs: work plans, progress toward targets, and frequency of submitting collected data.
  • Ensure that COWs/PVs have the necessary information on the referral system and provided services and properly understand the activities to be implemented in the framework of the project
  • Ensure coordination with PUI Staff and stakeholders concerning community intervention activities.
  • Support COWs/PVs in improving their performance.
  • Routine field visits to monitor COWs/PVs activities.
  • Continuously collect feedback from COWs/PVs and ensure the communication to the PCO Supervisor.

Logistic & Administration:

  • Define the needs in materials and tools required to conduct trainings and outreach activities
  • Organize and coordinate training sessions: venue, attendees, and support materials

Reporting & Data Collection:

  • Collect, analyze, store in a database and report information received from COWs (households surveys, FGDs, awareness sessions…)
  • Collect, analyze, store in a database and report information on identified protection cases and referrals
  • Identify the number of assessed individuals by the COWs progress towards assigned target
  • Document and report training sessions and feedback from participants
  • Responsible of compiling and reporting to the direct superior data on a weekly, monthly, quarter and annual basis or upon request.
  • The tasks and responsibilities defined in this vacancy are non-exhaustive and can evolve depending on the project’s needs.

Priorities of the Department

  • Ensure a continuous grasp on the population needs and vulnerabilities and strengthen pui reactivity responding to emerging humanitarian needs
  • Reinforce pui integrated approach through the set-up of robust internal referral pathways (with nutrition, health, food security, MHPSS and accountability teams)
  • Provide an appropriate support to identified malnutrition cases, protection cases and cases with urgent needs through internal and external referral pathways.

The tasks and responsibilities defined in this vacancy are non-exhaustive and can evolve depending on the project’s needs.

Mandatory Requirements

Education Degree:

  • Certificate of Secondary Education in Social Science / Development Studies / Political Science or related field or Certificate of Secondary Education with at least 1 year relevant experience in the field
  • Qualification in protection field is an asset

Work Experience:

  • Proven experience working in ngos.
  • Proven experience in protection monitoring preferable

Language Skills:

  • Good command in english (speaking, reading & writing)
  • Fluent in local languages – Hausa and Kanuri.

Knowledge and Skills:

  • Good knowledge of community outreach, community mobilization and protection
  • Experience in conducting trainings, awareness sessions and surveys/assessments
  • Ability to supervise teams
  • Excellent communication skills (especially in public) and diplomacy skills to manage relationship in potentially tense situation.

Computer Skills:

  • Good knowledge of the MS office software including Word, Excel, Outlook, Powerpoint


  • Commitment to the NGO values and principles.



  • Working In Humanitarian Relief, Interest For Social Issues.

Transversals Skills:

  • Strong motivation to help people in need
  • Conflict resolution and diplomacy skills
  • Ability to adapt or change priorities according to the changing situation within a mission or the organization itself
  • Understanding of the political situation in the area
  • Ability to analyze and suggest improvements of the activities
  • Well organized and hard worker
  • Able to manage stress and pressure
  • Reliability
  • Neutrality
  • Knowledge of international legal instruments related to protection (IHL/IHRL), IDP guiding principles, SPHERE standards, protection mainstreaming
  • Knowledge or previous experience in Health and/or Nutrition is an asset.