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Regional Technical Officer(RTO) – Nigeria

The Regional Technical Officer will supervise the day to day activities of the regional operations team, providing guidance and tactical leadership ensuring the integrity of the network.


RESPONSIBILITIES

  • Preventive Maintenance
  • Complete Monthly PPM planning
  • Ensure the availability of PPM spares in the regional warehouse
  • Ensure PPM is executed in line with plan and PPM checklist
  • Audits of all sites to ensure 100% compliance
  • Provide PPM execution and Compliance Reports

  • Corrective Maintenance
  • Responsible and accountable for tracking all escalated site incidence/fault from the NOC
  • Responsible for closing all trouble tickets in the NOC
  • Responsible for closure of site incidence/faulty with the agreed MTTR in the Service level agreement with the vendor
  • Responsible for spares requisition, replacement and return to the warehouse
  • Provide daily incidence/Fault reports

  • DCDG Hybrid Solution
  • Provide Project support for all Solution rollout activities
  • Responsible for restoring sites back to Auto functionality
  • Responsible for the full functionality of the DCDG Hybrid Solution
  • Responsible for reporting solution status daily
  • Responsible for raising intervention reports and Material request for site rectification

  • MTM (DISCOVERGY)
  • Provide Project support for all Solution rollout activities
  • Responsible for restoring sites back to full functionality
  • Responsible for the full functionality of the MTM (DISCOVERGY) Solution
  • Responsible for reporting MTM solution status daily
  • Responsible for raising intervention reports and Material request for site rectification

  • Remote Monitoring System
  • Provide Project support for all RMS Solution rollout activities
  • Responsible for restoring sites back to full functionality
  • Responsible for the full functionality of the RMS Solution
  • Responsible for reporting RMS solution status daily
  • Responsible for raising intervention reports and Material request for site rectification

  • Site Diesel Management
  • Responsible for daily site diesel level reports
  • Responsible for estimating and calculating monthly diesel requirement for the RTO region
  • Responsible for site fuel delivery planning to ensure that no site failures associated with diesel outage
  • Responsible and accountable for site fueling
  • Responsible to trigger diesel intervention for the region based on site levels and DCDG Hybrid solution status
  • Responsible for site diesel overconsumption

  • Site Hygiene and Safety
  • Complete Monthly Janitorial planning
  • Ensure Janitorial is executed in line with plan and Janitorial checklist
  • Audits of all sites to ensure 100% compliance
  • Provide Janitorial execution and Compliance Reports
  • General site compliance to the as built condition
  • Ensure all site infrastructure are following the requirements of the contract
  • Site Perimeter Fence
  • Site Aviation and Tower lights

LOCATION

Northern & Southern, Nigeria


REQUIREMENTS

  • First degree in Electrical or Mechanical Engineering.
  • Professional qualification in Project Management.
  • A minimum of 6 (Six) years’ experience in Telecom, with a strong background in the telecoms industry preferably in Field Operations or Support capacity.
  • High integrity levels.
  • Emotional intelligence.
  • Time management skills
  • Excellent communication skills.
  • Planning and prioritization skills.
  • Problem diagnosis and analytical skills.
  • Conflict resolution & Negotiation skills.
  • Exemplary team leadership and management skills.
  • Proven initiative with the ability to work under stress while meeting deadlines.
  • Ability to control and motivate teams to achieve set targets for the smooth running of the operations.
  • Disciplined, fast-paced & Innovative self-starter with an ability to manage evolving technology, re-evaluating objectives, procedures, processes to continuously improve network performance.
  • Good working knowledge of MS Office packages (Excel & Word).

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