Relationship Manager at Creativity Unisex Salon

Creativity Unisex Salon is into Beauty and Salon Service, General Contract, Manicure and Pedicure Service.

We are recruiting to fill the position below:

Job Title: Relationship Manager

Location: Lagos

Employment Type: Full-time

Details

  • We are looking for an experienced Customer Relationship Manager to be responsible for engaging with key customers by building and preserving trusting relationships.
  • The Customer Relationship Manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients.
  • You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

Responsibilities

  • Building and maintaining profitable relationships with key customers.
  • Overseeing the relationship with customers handled by your team.
  • Resolving customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products in order to increase sales.
  • Meeting with managers in the organization to plan strategically.
  • Expanding the customer base by upselling and cross-selling.
  • Understanding key customer individual needs and addressing these.
  • Conducting business reviews using CRM programs.
  • Knowing your competition and strategizing accordingly.

Requirements

  • A bachelor’s degree in Administration or related field.
  • A minimum of 3 years’ experience.
  • Excellent interpersonal and communication skills.
  • Proficient in all Microsoft applications.
  • Superior product knowledge.
  • A team player with leadership skills.
  • Maintain a positive attitude focused on customer satisfaction.

Salary

NGN65,000 – 85,000 / Month.

Application Closing Date

31st January, 2021.

How to Apply

Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as subject of the email.

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