Retail Sales / Customer Service Associate at Vitalmoma

Vitalmoma is recruiting suitably qualified candidate to fill the position below:

Job Title: Retail Sales / Customer Service Associate

Location: Lekki, Lagos

Employment Type: Full-time

Seniority Level: Entry level

Job Desription

  • We are searching for a talented and smart individual with a passion for the ecommerce space to function in the capacity of a remote retail sales / customer service associate.

Responsibilities

The ideal candidate will be responsible for:

  • Reaching out to warm customer leads through cold calling and customer nurturing with the aim to increase basket size
  • Upsell: Increase basket size by using solid arguments and in-depth product knowledge to convince prospective customers to adopt our other products usage
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Push all successful orders to the processing team urgently
  • Achieve agreed upon KPI and outcomes within schedule

Professional Skills & Qualifications Required

  • Candidates should possess FSLC, SSCE / GCE / NECO with 0-2 years work experience.
  • Proven work experience as a Sales Representative
  • Excellent knowledge of MS Office
  • Highly motivated and target driven with a proven track record in sales
  • Excellent selling, communication and negotiation skills
  • Prioritising, time management and organisational skills
  • Ability to create and deliver presentations tailored to the audience needs
  • Relationship management skills and openness to feedback.

Salary

N30,000 / Commission on deliverables

Application Closing Date

6th March, 2021.

Method of Application

Interested and qualified candidates should:

Click here to apply online

Note: All CV should be in MS Word doc and / or PDF formats.

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