Retail Station Manager at a Reputable Downstream Oil and Gas Company – Michael Stevens Consulting

  • Michael Stevens Consulting is an international Human Resource Development & Management Consulting practice firm, with offices in Lagos, Port-Harcourt and Calabar, as well as in Accra, Ghana. Plans are at advanced stage to open subsidiaries in The Gambia, Sierra-Loan and Liberia.
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    Retail Station Manager

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 5 years
    • Location Rivers
    • Job Field Sales / Marketing / Retail / Business Development&nbsp

    Location: Port Harcourt, Rivers

    Roles & Responsibilities

    • The successful candidate for our stations would be someone who is people oriented, self-motivated, dependable, and able to work effectively and safely in a fast-paced environment while maintaining 100% total customer focus.
    • The Station Manager plans, directs, organizes, and implements the daily operational activities of a retail station.
    • Primarily responsible for the achievement of station objectives, the implementation of Company policies and procedures, staffing, merchandising, and maintaining high standards of customer service and safety.
    • Adopts and demonstrates philosophies and standards regarding station operations, image, and personnel management. Provides exceptional customer service and ensure team does the same, including but not limited to, a pleasant greeting, smiling, making eye contact, soliciting additional sales, processing the transaction accurately, thanking the customer and inviting them to return.
    • Manages with integrity, honesty and knowledge that promote values.
    • Strong interpersonal and verbal & written communication skills, including the ability to professionally communicate to your team, customers, colleagues, management and vendors.
    • Ensure execution of established safety, security, quality, and policies.
    • Manage day-to-day operation of the station. Duties include control and monitor station expenses and inventory, conduct mini-audits, computer entry, cleaning, maintenance, and customer relations.
    • Manage matters relating to the team. Duties include recruiting, hiring, training, coaching, developing, and performance management.
    • Assists Supervisor in special assignments or projects and keeps Area Manager informed of station operations.
    • Performs all duties of station staff as required.
    • Must conduct themselves at all times, in accordance with the Code of Conduct.
    • Complete other tasks as assigned by management.

    Education, Experience & Attributes

    • Minimum of a University Degree / HND qualification.
    • Minimum of 5 years experience.
    • Cognate experience in downstream retail.
    • Honesty, commitment, hardworking and self-motivation.

    Method of Application

    Interested and qualified candidates should send their CV to: [email protected] and copy [email protected] using the Job Title as the subject of the mail.

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