SSA Implementation Manager at Citibank Nigeria Limited (CNL)

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    Pagatech was founded in early 2009 with a vision to enable a cashless society and bank the unbanked in Africa. Our first product offering, Paga, is a direct to consumer mobile payments service. Paga is an innovative, open, secure, and interoperable mobile payments platform that allows any person who has a mobile phone to transact electronically – thus turnin…

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    SSA Risk and Controls Manager

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 4 years
    • Location Lagos
    • Job Field Finance / Accounting / Audit&nbsp

    Job ID: 20241806
    Job Category: Implementation
    Job Family Group: Implementation

    Position Objective

    • Implementation of projects for TTS client onboarding reporting to the TTS Nigeria Head and matrix reporting to the SSA Implementations Head


    • The role demands that the individual take the lead in projects of varying complexity assisting the customer from ‘deal won’ through to live operation.


    • Graduate qualification (post graduate an advantage).
    • Minimum of 4 years post qualification experience.
    • Consistently well rated.

    Knowledge and Experience:

    • Strong technical and project management background.
    • Experience in managing complex projects is desirable.
    • Good understanding of Technology especially in the banking environment.
    • Appropriate degree or Project Management accreditation.
    • Excellent knowledge of the business products.


    • Strong organizational and project management skills.
    • An individual who is detail oriented, can co-ordinate multiple teams and facilitate discussions to meet project objectives.
    • Strong consultative and collaborative skills.
    • Strong PC skills – ability to deliver user training on web-based systems, expert with spreadsheet and flat file manipulation.
    • Motivated and a self-starter.
    • Self-confident with excellent interpersonal and communication (oral, written and presentation) skills.
    • Influencing across all levels within the client organization.
    • Excellent communication skills. Organizational and planning skills. Negotiation, decision making and problem solving skills. Ability to manage high workload within a pressurized environment. Flexibility – ability to manage a varying workload (ie, volume, complexity and composition). Ability to manage complex integration solutions, working alongside Technical and Technology teams. Good work ethic – willingness to take a “hands on” approach to ensuring all elements of the solution are delivered as specified. Attention to detail and experience of working in a controlled environment
    • Project Management Certification by a reputable organization (i.e. PMI) is preferential.


    • Champions progress and change management.
    • Customer focused – drives value for clients and builds partnership-led relationships.
    • Initiative – ability to proactively organise own workload.
    • Partnership – work effectively as a team player in cross-functional teams.
    • Delivers results

    Method of Application


    • Citi is an equal opportunity and affirmative action employer.
    • Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    • Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and / or apply for a career opportunity review Accessibility at Citi.

    Interested and qualified? Go to Pagatech Limited on to apply

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