Ticketing and Reservation Agent at Discovery Travel & Tours Limited

Discovery Travel & Tours Limited is a leader in the Aviation Industry and Travel Management geared towards providing Professional, Excellent, High quality customer focused services through Technology and Integrity while being Innovative at our solutions. We have the ability to administer a Company-wide travel policy with exceptional data management capability. The company has in place a team that boast of integrity arising from different fields and backgrounds.

We are recruiting to fill the position below:

Job Title: Ticketing and Reservation Agent

Location: Lekki Ajah, Lagos
Employment Type: Full-time

Job Description / Responsibilities

  • Assisting and advising customers who may be choosing from a variety of travel options.
  • Making reservations for customers based on their various requirements and budgetary allowances.
  • Checking the availability of accommodation or transportation on the customers’ desired travel dates.
  • Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
  • Processing payments and sending confirmation details to customers.
  • Sorting out any issues that may arise with bookings or reservations.
  • Selling and promoting reservation services.
  • Answering any questions customers might have about the reservation process.
  • Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
  • Providing support to customers who may need to amend or cancel a reservation.

Requirements

  • Candidates should possess a Bachelor’s Degree / HND with 2 years work experience.

Application Closing Date
10th August, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Parker Chuks

Parker Chuks is an experienced Career Specialist, Content Developer, and Progrmme Analyst. Driven by the latest IT innovations, he takes pride in identifying vocational and career opportunities for qualified job-searchers using a variety of assessments possible. As a Career Specialist, his goals include matching job applicants to a specific job that suits their talents, Conduct assessments and evaluate test results to guide employers, and Creating a database of existing career opportunities. In addition to his primary job functions, Parker Chuks has been recognized by top companies in Recruitment Sector for his extraordinary commitment to Workforce.

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